Privacy notice.

Information we collect

When you request a booking, we may collect your name, phone number, email address, suburb, postcode, appliance details, fault description and preferred appointment information.

How we use it

We use this information only to respond to your enquiry, assess the requested service and arrange or follow up a booking. We do not sell booking information.

Form delivery

The online form uses a third-party form-delivery service to send the enquiry to our bookings inbox. If online delivery is unavailable, the site may open your email application so you can send the request directly.

Retention and access

Enquiry information may be retained for service administration, customer support and legal or accounting requirements. You may ask to access or correct your information.

Contact

For a privacy question, call 08 6100 1799 or use the email link on the home page.